FAQS

Our show apartments are opening soon! Please contact our Central Leasing Team, and we’ll book you in for a tour or a virtual viewing. We recommend allowing at least 4 weeks for referencing and tenancy arrangements. Please give our Residents' Services Team a call on 020 3906 9738 or WhatsApp us or send an email to [email protected] and we'll book you in.

Our apartments are expected to be available from Spring 2026.

We offer a selection of newly built studios, and 1, 2, and 3-bed apartments across 26 floors. Most 2 and 3-bed units feature two bathrooms. 

• Studio: 424 sq ft
• 1-Bed: 545 sq ft
• 2-Bed: 797 sq ft
• 3-Bed: 956 sq ft

We offer a selection of both furnished and unfurnished apartments to suit your preference. All units include built-in appliances: oven, dishwasher, washer-dryer, extractor fan, and fridge-freezer.

Studio Apartments

Designed for clever, compact living with multi-functional pieces.

• Living/Bedroom Area:
  • 1 x King Bed (Half-Ottoman with gas-lift storage)
  • 1 x King 1000 Pocket-Sprung Mattress
  • 1 x 2-Seater Sofa (Handmade in the UK)
  • 1 x Bedside Table (Warm/Cool finish)
• Dining/Workspace:
  • 1 x Circular Dining Table (800mm or 900mm diameter)
  • 2 x Stackable Dining Chairs (Steel frame)
• Storage:
  • 1 x TV / Media Unit with sliding doors

 

1-Bedroom Apartments

A full furniture suite with upgraded bed sizes where space permits.

• Living Room:
  • 1 x 3-Seater Sofa
  • 1 x Coffee Table (Smoked glass or solid wood top)
  • 1 x TV / Media Unit
• Dining Area:
  • 1 x Circular Dining Table
  • 4 x Dining Chairs
• Bedroom:
  • 1 x King Bed (Half-Ottoman storage)
  • 1 x King Mattress
  • 2 x Bedside Tables

 

2-Bedroom Apartments

Expanded inventory to accommodate two occupants or a guest room/office.

• Living Room:
  • 1 x 3-Seater Sofa
  • 1 x Armchair
  • 1 x Coffee Table
  • 1 x TV / Media Unit
• Dining Area:
  • 1 x Large Dining Table (approx. 1100mm)
  • 4 x Dining Chairs
• Primary Bedroom:
  • 1 x King Bed (Half-Ottoman storage)
  • 1 x King Mattress
  • 2 x Bedside Tables
• Second Bedroom:
  • 1 x King or Double Bed (Half-Ottoman storage)
  • 1 x King or Double Mattress
  • 2 x Bedside Tables

 

3-Bedroom Apartments

The most comprehensive package, designed for families or sharers.

• Living Room:
  • 1 x Chaise Sofa
  • 1 x Armchair
  • 1 x Coffee Table
  • 1 x TV / Media Unit
• Dining Area:
  • 1 x Rectangular Dining Table (Large)
  • 6 x Dining Chairs
• Primary and Second Bedroom:
  • 1 x King Bed (Half-Ottoman storage) per bedroom
  • 1 x King Mattress per bedroom
  • 2 x Bedside Tables per bedroom
• Third Bedrooms:
  • 1 x Double Bed (Half-Ottoman storage)
  • 1 x Double Mattress
  • 2 x Bedside Tables

Designed for Quality & Sustainability

At Rondo, we believe your home should look as good as it feels. Our furniture isn't just "off the shelf"—it is a curated collection of high-specification, British-engineered, and sustainably sourced pieces. From the structural steel to the fabric on your bed, every detail is chosen for longevity and a lower environmental footprint.

 

The Living Room

• Handmade Sofas: Every sofa is handmade to order in the UK, ensuring no wasted stock sits in a warehouse. They are built to last with a 10-year guarantee, and our supplier has already reduced fossil fuel usage by 40% via biomass heating.
• Eco-Conscious Armchairs: Featuring legs made from 100% recycled metal, these chairs use FSC-certified wood to ensure your comfort doesn't come at the cost of a forest.
• Precision Tables & Storage: Our DEKA tables represent "proper British engineering," with metal parts laser-cut and welded in Hitchin, Bedfordshire. The steel is fully recyclable, and the joinery is produced by a certified carbon-neutral partner.

 

The Bedroom

• Wiltshire-Crafted Beds: Our beds have been made in the heart of Wiltshire since 2003. Each frame benefits from nearly two decades of craftsmanship and is hand-finished and checked at every stage to ensure there are no shortcuts.
• Yorkshire-Designed Fabrics: The bed upholstery is designed by Mobus Fabrics in Yorkshire. It features GreenFR®, a non-toxic, environmentally friendly fire-retardant coating.
• Innovative Manufacturing: Our fabric partners use water-saving technology and gas-powered machinery to make waste a thing of the past.

 

Technical Specifications

For your reference, our standard furniture package includes high-durability items designed for modern living:

Item	Key Specification
Dining Table	Circular design with a black powder-coated steel base and a 25mm thick Oak or Walnut top.
Dining Chairs	Stackable for space-saving, featuring a black steel frame and a curved plywood seat/back.
Coffee Table	Matching the dining set with a durable 25mm solid wood top.
TV Unit	Sturdy steel frame with an Oak or Walnut carcass and sliding doors for a clean look.
Mattress	High-spec 1000 pocket-sprung mattress with a luxury damask cover and tufted finish.

Absolutely. Residents have access to shared lounges, co-working spaces, a screening room, a gym, a yoga studio, and outdoor terraces including a shared podium on Level 3 and a roof terrace on Level 26. These areas offer a great space to relax, meet other residents, or work from for a change of scene.

Yes, these can be hired and can be reserved through the on-site Residents' Services Team. Please note, there will be a small cleaning fee when booking the private dining room.

No. Smoking is not permitted in the apartments, and there is no gas in the building. BBQs are prohibited on balconies or terraces due to fire hazards. You can smoke outside the buildings in the designated smoking areas.

No, the 24/7 gym and yoga studio are included in your rent, so work out as much as you like. Ask our Residents' Services Team for more information on how to organise your induction.

Yes, there is a secure parcel room located on the ground floor of each building.

Yes. It’s free and secure with fob access located inside the building and available to residents on a first-come, first-served basis. There are 666 spaces available. Before using the bike storage for the first time, please see the Residents' Services Team to confirm your make, model, and colour of bike. You will also need a bike lock and chain to secure the bike in the stand.

Rondo is a car-free development, so residents are not eligible for local parking permits. While there is no on-site parking, spaces are available nearby at Stratford International Station or the Stratford Multi-Storey car park for a monthly fee. Private spaces are available nearby at Stratford International Station (£225/month) or Stratford Multi-Storey (£199/month). Prices Checked Jan 2026

Rondo is pet-friendly, though there are a few restrictions on type, size, and breed. As a general guide, small pets are okay, but medium and large ones might not be. You can view a copy of our Pet Policy here. Pets must be on a lead at all times in the building and are not permitted in the gym, yoga studio, or cinema. There is a dedicated dog-friendly area on the Level 3 podium. For more information, please speak with our Residents' Services Team.

There is a dog-friendly area on Level 3 podium for a quick break, however Rondo is surrounded by great dog walking spots as well. The nearby Queen Elizabeth Olympic Park offers spacious paths, gardens, and riverside trails perfect for dogs. Hackney Marshes and Jubilee Park are also close by, providing large open areas for off-leash play. For longer scenic walks, The Greenway and the Regent’s Canal towpath are peaceful and dog-friendly. These areas are popular with local dog owners and offer a mix of nature, space, and safety.

Look for our iconic and identifiable red brick facade.

 

Stratford International Station is the closest transport hub, located just seconds away from the Rondo buildings.

• Exit the station and head toward International Way.
• The Coda Building (4 International Way) and Motif Building (10 International Way) are immediately visible as you exit.
• This station provides high-speed rail services directly to St Pancras International in approximately 7 minutes.

 

Stratford Station is a major interchange for the Underground (Central and Jubilee lines), Overground, Elizabeth Line, and DLR.

• Exit the station following signs for Westfield Stratford City.
• Walk through the Westfield shopping centre or along the “Street” (the outdoor shopping boulevard) toward the Stratford International side of the complex.
• Rondo is located just past the shopping centre, making it a short, easy walk of just a few minutes.
• The entire route is pedestrianised and within easy walking distance.

Rondo is very well-connected. It offers high-speed rail, DLR, and is close to Stratford station for Underground, Overground, and Elizabeth Line services. Nearby, you'll find several schools including School 21 and Stratford School Academy. For groceries, Westfield Stratford City is right next door, along with local markets and stores like Morrisons and Co-op. Everything is within easy walking distance.

Queen Elizabeth Olympic Park, ArcelorMittal Orbit, Westfield Stratford City, Roof East, London Aquatics Centre, Hackney Marshes, River Lea, East Bank

Stratford International Station is surrounded by great recreational options. You’ll find Queen Elizabeth Olympic Park just next door, offering green spaces, walking trails, and sports venues. There are several gyms nearby in case you would not like to benefit from the inhouse one. For leisure, Westfield Stratford City has a cinema and restaurants, and attractions like the ArcelorMittal Orbit and ABBA Arena are also close by.

Stratford is a vibrant area, and it can be busy during peak hours. However, our apartments feature excellent sound insulation, and units facing the train lines are fitted with triple-glazed windows to ensure a quiet living environment.

Yes. Residents are responsible for Water, Electricity, Heating, and Hot Water bills. You are also responsible for Council Tax (roughly £154–£258/month depending on apartment size) and your TV license.

Yes, a 250Mbps service is provided for free. You can also choose to upgrade to 500Mbps (£10/month) or 1Gbps (£20/month). Broadband is provided in each apartment for residential use and Wi-Fi is available in the communal areas. The provider is [Provider Name]. In order to access the apartment's broadband, you will need to sign the provider's Terms and Conditions. Apartments will also be set up for Freeview.

We ask for a deposit of one months' rent before you move in, and this is lodged in a tenancy deposit scheme for the duration of your tenancy. It’s refunded to you at the conclusion of your stay in line with your lease agreement and the condition of the property.

As with a traditional deposit at the end of your tenancy, your landlord has the right to raise charges or release you with nothing to pay.

Yes. When your tenancy ends, you’re fully liable to cover the cost of any damages or unpaid rent as outlined in your tenancy agreement, save for wear and tear.

Your landlord will simply add the new tenant as a flatfair member – at no extra cost to you.

In the case of a disagreement between you and your landlord, an independent government authorised dispute resolution provider will decide on the case. These are handled quickly and fairly to ensure a seamless check out process. Raising a dispute costs £25 (plus VAT), but we’ll refund this once your dispute is found to have been made in good faith.

Yes. To qualify for a DMR unit, there is a household income cap – please contact our team to confirm what this is. Additionally, the household must currently be unable to purchase a home in the local area, and for the initial 3 months, at least one member must work as a key worker in a Local Borough. Local Boroughs include Tower Hamlets, Newham, Waltham Forest and Hackney.

Whilst removing the need for expensive deposits that often overlap between tenancies, flatfair also provide an easier, fairer way to pay for – or dispute – end of tenancy charges made by your landlord or letting agent.

Flatfair’s No Deposit is a simple and safe alternative to traditional tenancy deposits. Instead of paying a large upfront deposit, tenants pay a small, non-refundable check-in fee of one week’s rent (or £120, whichever is greater) plus VAT.

For example, if two tenants, Josh and Emma, are sharing an apartment, they would join flatfair (subject to referencing) and split the check-in fee between them.

Flatfair can simply convert your deposit into a flatfair membership and return the original deposit amount (Subject to agreement by the landlord).

There are no early termination charges to flatfair if your tenancy ends earlier than expected. However, if you need to leave before the end of your tenancy, your landlord or agent can charge an ‘early termination’ fee to cover any reasonable costs. For example, rent up to the end of your fixed tenancy period or costs to find a new tenant. It is important that you speak to your landlord to discuss this with them directly.

Flatfair’s security expires in line with the tenancy end date, or after 24 months (whatever comes first). It can be extended at any time through the flatfair platform, free of charge.

Yes, all flatfair members must meet our minimum referencing criteria which is broadly in line with lettings agency standard referencing.

Tenants who stick to their rental obligations build up a strong flatscore and benefit from a range of future discounts, as well as the credibility.